A considerable measure of employment searchers today think about whether an introductory letter is as yet suitable to send with your resume—and the appropriate response is yes! What's more, much the same as with your resume, you ought to make a CV that discussions about how your aptitudes will profit the specific organization that you need to work for, and show how you have done some exploration into what the association's agony focuses are. Recollect that: You're offering yourself in a resume and an introductory letter; however the business needs to need to purchase.
Look at the example introductory letter underneath to get some motivation to make your own.
Date:
MR. Tareq Khan
Customer Service Manager
Robi Company Ltd.
Dhaka-1000
Sub: Customer Service Representative Opening.
Dear sir,
I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.
My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing backup cashiering during busy periods.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call volume goals, handling an average of 56 to 60 calls per day. In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.
I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Thank you for your time—I look forward to learning more about this opportunity!
Sincerely,
(Md. Alam)
(Md. Alam)
Curriculum Vitae
1. Name : ---------
2. Father’s Name : ---------
3. Mother’s Name : ---------
4. Permanent Address : --------
5. Present Address : Do
6. Date of Birth : 25 December 1989
7. Nationality : Bangladeshi (By birth)
8. Religion : Islam
9. Marital Status : Married
10. Contact No : 01817-000000
Examination
|
Group/sub.
|
Passing Year
|
Board/ University
|
GPA/CGPA
|
SSC
|
Science
|
2004
|
Daka Board
|
5
|
HSC
|
Science
|
2006
|
Daka Board
|
5
|
Honours
|
Management
|
2010
|
Daka Board
|
3.75
|
MA
|
Management
|
2011
|
Daka Board
|
3.75
|
11. Educational qualification :
12. Experience :
I’ve been working as a Customer Service Representative for five years in GP.
In the above circumstances, may I hope that you would be kind enough to give me an opportunity to face the interview to prove my competence for the post.
No comments:
Post a Comment